Patty D

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  1. 20 votes
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    1 comment  ·  AbleCommerce  ·  Flag idea as inappropriate…  ·  Admin →
    Patty D supported this idea  · 
  2. 35 votes
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    1 comment  ·  AbleCommerce  ·  Flag idea as inappropriate…  ·  Admin →
    Patty D supported this idea  · 
  3. 36 votes
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    17 comments  ·  AbleCommerce  ·  Flag idea as inappropriate…  ·  Admin →

    This feature has many votes, however, we will not be able to consider it unless we receive some comments or suggestions about why this couldn’t be accomplished using warehouses. When we are asked to change the logic of a major feature, we are very hesitant to do so as it can cause huge problems for the original design and function as it was intended to be used.

    Please submit your comments by Feb. 1st or the request will be closed.

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    Patty D commented  · 

    I will comment again on this as I spent last week trying yet again to 'hack' around this messy issue.
    We have items that MUST be tracked when shipped, yet by weight and size easily fit into letter size envelope. They are items that are used in packages and are frequently ordered with other larger items. When a large quantity that qualifies for our bulk discount is ordered we need to force them to small flat rate box. We have had to turn off our USPS account and UPS account and build tables. We have to put these three high value products in their own warehouse to force them to a shipping method and cost that covers the small flat rate box. When they are ordered with other packages in other warehouses the customers gets charged for shipping twice. It is so frustrating not to be able to deal with shipping in a more advanced manner. Any help would be appreciated.

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    Patty D commented  · 

    We have products that when the minimum qty is ordered and only that item is ordered MUST go via USPS small Flat Rate box with tracking (high value items), they weigh the same as a small qty of another item that can go via single USPS stamped envelope. Using the warehouse method we have had to artificially inflate the weight of the high value item to force it to the Small Flat Rate Box. When a much higher qty of those items are ordered or combined with other products it shows multiple shipments and our team has to modify the order and refund excess shipping. A layered shipping approach would be best.

    Patty D supported this idea  · 

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