Discounts rolled in to price
It would be nice to have the option of displaying prices in the basket and rest of checkout with the discount roll in to the price instead of having it show on another line.
Elizabeth Bright commented
A description of the total saved via a discount coupon is definitely useful when looking at a full order, but at the same time, it is easier to have the amount actually paid per product listed out for the customer. Particularly when there is a situation of return and refunds involved, so it is very clear that they paid X not full price, so for a return they still only get X refunded. (Sure, seems straightforward logically, but I doubt there is a custome service rep out there who has never had to deal with explaining this. When it's laid out and not requiring the customer to apply the math manually, it's one less hurdle of that situation.)
This ties into the problem of when a coupon is forgotten at checkout and has to be adjusted by a cs rep after the fact. Please consider this request as well and add your comments, feedback or votes if it applies to your situation as well!
Price Each, Discounted Price and Extended Price would be good. It's definitely weird to have a price and a discount item line...we usually manually roll them together, which defeats the purpose of having an automatic system.
Mike Randolph commented
This sounds easy but it's pretty complex as some of the outside integrations require separate line items for discounts. It would need to be an option, that isn't forced on all existing users.
This would be especially handy for those of us using invoicing software outside of AbleCommerce. It would make order entry much faster. Maybe have addition columns?
Price Each, Discounted Price and Extended Price